Available to patients in Florida, Georgia, Maryland, Texas,* Virginia, and Washington, D.C.
*Texas is available M-F 8:00 a.m. – 7:00 p.m. and Sat 9:00 a.m. – 1:00 p.m. CST.
Board-certified doctors are available 24/7 to treat a variety of primary care and urgent conditions. For individuals age 2+.
Many insurance plans cover the cost of a Virtual Clinic visit with the same copay as an in-person doctor’s visit. If not, there is a $75 flat fee.
See a doctor on a secure video conference from your mobile device, tablet, or computer with a camera and microphone.
The Virtual Clinic gives you 24∕7 access to care for preventive, chronic, and sick visits without stepping foot in a doctor's office and is covered by most insurances.
Many insurance plans cover the cost of a virtual visit. If your insurance is accepted, you are responsible for the same co-pay as for other top tier office visits. If your insurance does not cover the service, you can still see a doctor for a $75 flat fee if paid at the time of visit.
myPrivia Virtual Clinic is convenient for treating many non-urgent illnesses and conditions in individuals age 2+.
Common illnesses include:
More serious conditions that require an in-person visit to the doctor cannot be treated through Virtual Clinic. Such conditions including the following:
If you are experiencing chest pain, difficulty breathing, choking, significant bleeding, stroke-related symptoms such as weakness on one side or slurred speech, thoughts of suicide or homicide, please call 911 or go to the nearest emergency care location.
Yes, we currently accept the following insurance carriers by service area:
Florida:
Georgia:
Maryland:
Texas:
Virginia:
Washington D.C.
If your insurance does not cover the service, you can still see a doctor for a $75 flat fee if paid at the time of service.
*BlueCard PPO plans show a SUITCASE logo with the letters PPO inside of the suitcase printed on the member ID card. Services may be processed as out of network by CareFirst and/or BlueCard plans that do not have the PPO logo printed on the insurance card.
We accept all credit, debit, FSA, and HSA cards.
If you are using a mobile phone or tablet to access myPrivia Virtual Clinic, you need to download the myPrivia mobile app from the App Store or Google Play.
For the best video and audio experience, we recommend that you use a strong internet connection.
You need a desktop or laptop computer with a working web camera, microphone, speakers, and high-speed internet connection to access myPrivia Virtual Clinic with a computer.
Google Chrome is our recommended browser for connecting to myPrivia Virtual Clinic.
If you cannot hear or see the provider or if the provider cannot hear or see you, please make sure your audio is not muted and that your camera is turned on.
If you get disconnected from the video visit or accidentally close out the tab, please refer back to the email to rejoin the visit.
For more information on troubleshooting with Virtual Clinic, please call 888.774.8428 during normal business hours (8:00 a.m. to 6:00 p.m. ET).
Make sure you are ready for your Virtual Clinic appointment by downloading the myPrivia app or Google Chrome.
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