Let the doctor come to you
The Virtual Clinic offers 24/7 on-demand access to top quality doctors from the comfort of your home or office.
Available to patients in Florida, Georgia, Maryland, Virginia, Washington, D.C., Texas, and Tennessee
Meet Our Providers
Primary Care & Urgent Care
"The doctor was great. Listened, gave clear suggestions and measurable instructions."
Family Medicine
"Our experience was excellent. We were delighted. We got the medicine needed very quickly."
Family Medicine
"Craig was great and listened to every word! Would definitely use the virtual clinic again."
Emergency Medicine
"Excellent service, easy to get a doctor's advice and FAST. Just what I was looking for."
Family Medicine
"She was fantastic. She took her time and listened carefully and made me feel at ease. I'd recommend her to anyone."
On-Demand
Board-certified doctors are available 24/7 to treat a variety of primary care and urgent conditions. For individuals age 2+.
Affordable
Many insurance plans cover the cost of a Virtual Clinic visit with the same copay as an in-person doctor’s visit. If not, there is a $95 flat fee.
Convenient
See a doctor on a secure video conference from your mobile device, tablet, or computer with a camera and microphone.
How It Works
The Virtual Clinic gives you 24∕7 access to care for preventive, chronic, and sick visits without stepping foot in a doctor's office and is covered by most insurances.
Insurance, Payment Options, & Service Areas
Many insurance plans cover the cost of a virtual visit. If your insurance is accepted, you are responsible for the same co-pay as for other top tier office visits. If your insurance does not cover the service, you can still see a doctor for a $95 flat fee if paid at the time of visit.
walgreens
Questions & Answers
What conditions can you treat?
myPrivia Virtual Clinic is convenient for treating many non-urgent illnesses and conditions in individuals age 2+.
Common illnesses include:
- Abdominal pain (minor)
- Headache (mild)
- Acne
- Heartburn
- Allergies (seasonal)
- Mood disorder screening
- Asthma
- Motion sickness
- Back pain (minor)
- Mouth sores
- Birth control
- Nausea/vomiting
- Bites & stings
- Pink eye
- Cold sores
- Rash & hives
- Constipation
- Runny nose (rhinorrhea)
- Cold, cough, & flu
- Sinus pain
- Cuts & bruises (minor)
- Sleep concerns
- Diarrhea
- Sore throat
- Earache
- Sprains or strains
- Fever
- Stress management
- Gout
- Tooth pain
- Head injury (minor)
- Urinary tract infection (UTI)
What conditions can you not treat?
More serious conditions that require an in-person visit to the doctor cannot be treated through Virtual Clinic. Such conditions including the following:
- Blistering burns
- Broken bones
- Chest pain
- Coughing or vomiting blood
- Difficulty breathing
- Open wound, puncture wounds
- Severe abdominal pain
- Severe bleeding
- Sudden numbness on face, arm, leg
- Sudden, severe headache
- Sudden weakness, dizziness, loss of balance
- Poisoning/drug overdose
If you are experiencing chest pain, difficulty breathing, choking, significant bleeding, stroke-related symptoms such as weakness on one side or slurred speech, thoughts of suicide or homicide, please call 911 or go to the nearest emergency care location.
Can I use my insurance plan?
We accept health plans from most major insurance carriers, many of which can be found listed here. If your insurance does not cover the service, you can still have a Virtual Clinic visit for a $95 flat fee if paid at the time of service.
Is my insurance covered?
Privia providers accept health plans from most major insurance carriers, as well as Medicare. Some of the more popular plans we accept are listed below by service area, but we encourage you to confirm coverage with your provider before seeking care as this list periodically changes. If your insurance does not cover the service, you can still see a doctor for a $95 flat fee if paid at the time of visit.
DC/Maryland/Virginia/Tennessee
- Aetna
- Apostrophe – Commercial
- Anthem BCBS
- Anthem Healthkeepers
- Carefirst
- Cigna
- Humana
- Humana Military (Tricare Prime may require a referral)
- Sentara/Optima
- Multiplan/PHCS
- United Healthcare
- Medicare
- Medicaid (DC, VA, MD)
Georgia
- Anthem BCBS
- United Healthcare
- Humana
- Novanet
- Multiplan
- Medicare
- Humana Military (Tricare Prime may require a referral)
Florida
- Health First Health Plan
- Medicare
- Cigna
- Aetna
- Liberty Health Shares – Commercial
- Coventry/First Health – Commercial
- Florida Blues – Commercial
- United Healthcare
- Humana Military (Tricare Prime may require a referral)
- Multiplan/PHCS
- Prime Health Services – Commercial
Texas
- Aetna – Commercial and Medicare Advantage Plans
- Apostrophe – Commerical
- BCBS
- Cigna
- Cigna Healthspring
- Healthcare Highways – Commercial
- Healthsmart – Commercial
- Humana
- Medicare
- Oscar Health
- Superior/Ambetter Health Plan – Medicaid
- United Healthcare
- United Community Plan – Medicaid
- Wellcare Health Insurance
What payment methods do you accept?
We accept all credit, debit, FSA, and HSA cards.
How do I access myPrivia Virtual Clinic with a mobile device?
If you are using a mobile phone or tablet to access myPrivia Virtual Clinic, you need to download the myPrivia mobile app from the App Store or Google Play.
For the best video and audio experience, we recommend that you use a strong internet connection.
How do I access myPrivia Virtual Clinic with a computer?
You need a desktop or laptop computer with a working web camera, microphone, speakers, and high-speed internet connection to access myPrivia Virtual Clinic with a computer.
Google Chrome is our recommended browser for connecting to myPrivia Virtual Clinic.
What if I experience technical issues?
If you cannot hear or see the provider or if the provider cannot hear or see you, please make sure your audio is not muted and that your camera is turned on.
If you get disconnected from the video visit or accidentally close out the tab, please refer back to the email to rejoin the visit.
For more information on troubleshooting with Virtual Clinic, please call 855-850-0638 during normal business hours (8:00 a.m. to 8:00 p.m. ET).
Prepare for Your Visit
Make sure you are ready for your Virtual Clinic appointment by downloading the myPrivia app or Google Chrome.
