Let the Doctor Come to You

The Virtual Clinic offers 24/7 on-demand access to top quality doctors from the comfort of your home or office.

On-Demand

Board-certified doctors are available 24/7 to treat a variety of primary care and urgent conditions. For individuals age 2+.

Conditions We SupportConditions We Support

Affordable

Many insurance plans cover the cost of a Virtual Clinic visit with the same copay as an in-person doctor’s visit. If not, fees are $75.

See If You Are CoveredSee If You Are Covered

Convenient

See a doctor on a secure video conference from your mobile device, tablet, or computer with a camera and microphone.

Download the AppDownload the App

Insurance, Payment Options, & Service Areas

Many insurance plans cover the cost of a virtual visit. If your insurance is accepted, you are responsible for the same co-pay as for other top tier office visits. If your insurance does not cover the service, you can still see a doctor for a $75 flat fee if paid at the time of visit.

See complete list of accepted insurance plans by State

Meet Our Providers

Poter
Fernando Porter, MD
Family Medicine
"Lorem Ipsum is simply dummy text of the printing and typesetting industry."
Christina S. Schrack, FNP-BC
Family Medicine
"Our experience was excellent. We were delighted. We got the medicine needed very quickly."
Phillhower
Craig Philhower, MSN FNP-C
Family Medicine
"Provider was very professional and addressed my concerns. Very happy with my experience!"
big Ogden
Rebecca Ogden, MSN NP-C
Emergency Medicine
"It was great and easy, first time user, it was just for a refill, no medical concern."

Questions & Answers

What conditions can you treat?

myPrivia Virtual Clinic is convenient for treating many non-urgent illnesses and conditions in adults and children over age 2.

Common illnesses include:

  • Abdominal pain (minor)
  • Headache (mild)
  • Acne
  • Heartburn
  • Allergies (seasonal)
  • Mood disorder screening
  • Asthma
  • Motion sickness
  • Back pain (minor)
  • Mouth sores
  • Birth control
  • Nausea/vomiting
  • Bites & stings
  • Pink eye
  • Cold sores
  • Rash & hives
  • Constipation
  • Runny nose (rhinorrhea)
  • Cold, cough, & flu
  • Sinus pain
  • Cuts & bruises (minor)
  • Sleep concerns
  • Diarrhea
  • Sore throat
  • Earache
  • Sprains or strains
  • Fever
  • Stress management
  • Gout
  • Tooth pain
  • Head injury (minor)
  • Urinary tract infection (UTI)

 

What conditions can you not treat?

More serious conditions that require an in-person visit to the doctor cannot be treated through Virtual Clinic. Such conditions including the following:

  • Blistering burns
  • Broken bones
  • Chest pain
  • Coughing or vomiting blood
  • Difficulty breathing
  • Open wound, puncture wounds
  • Severe abdominal pain
  • Severe bleeding
  • Sudden numbness on face, arm, leg
  • Sudden, severe headache
  • Sudden weakness, dizziness, loss of balance
  • Poisoning/drug overdose

If you are experiencing chest pain, difficulty breathing, choking, significant bleeding, stroke-related symptoms such as weakness on one side or slurred speech, thoughts of suicide or homicide, please call 911 or go to the nearest emergency care location.

Can I use my insurance plan?

Yes, we currently accept the following insurance carriers by service area:

Florida:

  • Aetna
  • Cigna
  • Health First Health Plans
  • Liberty Health Share
  • Medicare
  • Prime Health Services

Georgia:

  • Anthem
  • Anthem Medicare
  • Humana
  • Medicare
  • Mulitplan
  • NovaNet
  • United Healthcare
  • United Healthcare Medicare

Maryland:

  • Aetna
  • Aetna Medicare
  • CareFirst BlueCross
  • Cigna
  • Humana
  • Medicare
  • Multiplan/PHCS
  • United Healthcare
  • United Healthcare Medicare

Virginia:

  • Aetna
  • Aetna Medicare
  • Anthem
  • Anthem Medicare
  • CareFirst BlueCross
  • Cigna
  • Humana
  • Medicare
  • Multiplan/PHCS
  • Piedmont Community Healthplan
  • United Healthcare
  • United Healthcare Medicare
  • Virginia Health Network

Washington D.C.

  • Aetna
  • Aetna Medicare
  • CareFirst BlueCross
  • Cigna
  • Humana
  • Medicare
  • Multiplan/PHCS
  • United Healthcare
  • United Healthcare Medicare

If your insurance does not cover the service, you can still see a doctor for a $75 flat fee if paid at the time of service.

*BlueCard PPO plans show a SUITCASE logo with the letters PPO inside of the suitcase printed on the member ID card. Services may be processed as out-of-network by CareFirst and/or BlueCard plans that do not have the PPO logo printed on the insurance card.

What payment methods do you accept?

We accept all credit, debit, FSA and HSA cards.

How do I access myPrivia Virtual Clinic with a mobile device?

If you are using a mobile phone or tablet to access myPrivia Virtual Clinic, you need to download the myPrivia mobile app from the App Store or Google Play.

For the best video and audio experience, we recommend that you use a strong internet connection.

How do I access myPrivia Virtual Clinic with a computer?

You need a desktop or laptop computer with a working web camera, microphone, speakers, and high-speed internet connection to access myPrivia Virtual Clinic with a computer.

Google Chrome is our recommended browser for connecting to myPrivia Virtual Clinic.

What if I experience technical issues?

If you cannot hear or see the provider or if the provider cannot hear or see you, please make sure your audio is not muted and that your camera is turned on.

If you get disconnected from the video visit or accidentally closed out the tab, please refer back to the email to rejoin the visit.

For more information on troubleshooting with virtual clinic, please call (888) 774-8428 during normal business hours (8:00 am to 6:00 pm EST).

Get Care Now with Virtual Clinic

Prepare for Your Visit

Make sure you are ready for your virtual clinic appointment by downloading the myPrivia app or Google Chrome.opens in a new window

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