Insurance, Payment Options, & Service Areas
Many insurance plans cover the cost of a virtual visit. If your insurance is accepted, you are responsible for the same co-pay as for other top tier office visits. If your insurance does not cover the service, you can still see a doctor for a $75 flat fee paid at the time of visit.
Accepted Insurance Carriers by Service Area:
- Virginia: Aetna, Anthem, CareFirst (BlueCard Plans*), Cigna, Multiplan/PHCS, Out-of-State BCBS (BlueCard Plans*), Piedmont, Tricare (Humana Military), United Healthcare, VHN
- Georgia: BCBS, Humana, UHC, Multiplan/PHCS, NovaNet
myPrivia virtual clinic is staffed by board-certified Emergency Medicine and Family Medicine physicians. With some insurance companies, a visit with an Emergency Medicine physician may be considered a specialist office visit and subject to a different co-pay than a primary care office visit as well as a referral requirement if you are covered by an HMO.
If you do not see your insurance carrier listed above or are unsure about your coverage, please contact your insurance carrier to learn what telehealth benefits may be available to you. We do not currently accept Medicare, Medicare Advantage, Medicaid, or Managed Medicaid coverage.
*BlueCard is a national program that enables members of one Blue Cross and Blue Shield (BCBS) Plan to obtain health care services while traveling or living in another BCBS Plan’s service area. BlueCard plans show a SUITCASE logo on the member ID card.