Expanded Primary Care - Faster Access, Closer

Great news: our Tricare, Medicare, and Medicaid contracts have been successfully updated from urgent care to primary care. Starting now, we provide primary care and limited walk-in clinic services for acute needs in Bandera and San Antonio when your personal PCP can’t see you quickly. Our Rockport clinic remains appointment-only.

What’s New & Where

• Now accepting new Tricare patients for primary or urgent concerns under our new contract.
• Accepting Superior Health, Community First, Aetna Better Health, and traditional Medicaid under our primary care contract.
• Bandera (M–Th 8–5) and San Antonio (M–F 8–5): primary care + limited walk-ins (appointments take priority).
• Rockport (M–Th 8–5): appointments only.
• All clinics closed 12–1 for lunch.
• On-site labs through Clinical Pathology Labs (CPL) at all locations (learn more: Clinical Pathology Labs → https://www.cpllabs.com/).

Telemedicine for Flu-Like Symptoms

If you have a fever, cough, sore throat, or body aches, please use telemedicine (when covered by your plan). It protects others and speeds care. See CDC’s overview: https://www.cdc.gov/flu/symptoms/index.html.
Coverage varies—contact your insurer with benefits questions.

Scheduling, Priority & Billing

Appointments are preferred and required for most visits; scheduled patients are seen first.

Walk-in availability is limited to Bandera and San Antonio; waits may occur without an appointment.

Copays still apply, and a credit card on file is required per our policy.

Meet Our New Clinician

Please welcome April McGriff, APRN, FNP, now full-time in Bandera—bringing compassionate, evidence-based family practice to our community.

Take the Next Step

• Make an Appointment Or call 210-455-6253. We also offer virtual care, wellness, weight-loss management, and hormone replacement therapy across San Antonio, Rockport, and Bandera.

Summary: Updated contracts expand access to primary care with limited walk-ins in Bandera and San Antonio, appointment-only in Rockport, on-site CPL labs, and telemedicine guidance for flu-like symptoms. Book today to secure your preferred time.

— The Innovative Primary Care Team

NOTICE: This content is for informational and educational purposes only. It is not intended to provide medical advice or to replace medical advice or treatment from a personal health care professional. All viewers of this content are advised to consult their own qualified health professionals regarding specific health questions. Innovative Primary Care, or the publisher of this content, takes responsibility for possible health consequences of any person or persons reading or following the information in this educational content.