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How to Contact Us
With modern communication challenges, we know it may be hard to connect immediately with a live agent. In an effort to expand beyond standard voicemail, we offer several contact options for your convenience.
- 24/7 Virtual Clinic-patient focused care even when we are closed. Have a non-urgent need but it popped up after hours? Please visit the 24/7 Virtual Care tab to connect with a Privia Provider.
- Patient requests- the patient portal is the fastest form of communication with our practice. Appointment requests, forms, medication refills, rescheduling or other non-urgent issues can be directed to the appropriate staff member. A patient request form is available via the website tab: patient resources/patient form/additional forms/patient request form.
- Medical records- established patients have access to their records directly through the patient portal. Formal requests or former AANV patients require completion of a medical record request form. Please send a portal message to admin to have once sent to you. Standard record processing fees apply.
- Billing inquires- our team can answer general billing questions. For more specific account requests, please contact Privia via the patient support line.
- Patient support line – if you have any other needs, want to pay a bill, or need assistance with the patient portal, please call 888-909-3029. The Patient Support Team will be happy to help!