SMS Policy
Effective Date: 05/01/2025
At Pan American Medical Group LLC, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding your data. This policy applies to information collected via our website, services, and communications, including SMS messages.
1. Information We Collect We may collect the following types of personal information:
Contact Information – such as your name, phone number, email address, and mailing address.
Communication Preferences – including your consent to receive SMS messages.
Technical Information – such as IP address, browser type, device ID, and cookies when you visit our website.
2. How We Use Your Information We use your personal information for the following purposes:
To provide and improve our products and services.
To communicate with you, including sending transactional and promotional messages (with your consent).
To comply with legal obligations or respond to lawful requests from authorities.
To support customer service and technical support operations.
3. Sharing of Personal Information
We do not sell, rent, or share your personal information with third parties or affiliates for their marketing purposes.
Specifically:
SMS consent is not shared with third parties or affiliates for marketing purposes.
We may share your information with trusted service providers who help us operate our website and deliver services. These providers are bound by confidentiality agreements and only use your data as necessary to perform their services.
4. Your Choices You may opt out of receiving marketing communications, including SMS messages, at any time by replying "STOP" to any message or by contacting us using the information below.
5. Data Security and SMS Terms of Service We take the security of your personal and health information seriously. We implement reasonable and appropriate physical, technical, and administrative safeguards to protect your data from unauthorized access, disclosure, or misuse.
SMS Terms of Service By opting into SMS messaging through a web form or any other medium, you agree to receive text messages from Pan American Medical Group LLC, including its physicians, nurse practitioners (NPs), physician assistants (PAs), and other clinical or administrative staff.
These SMS messages may include, but are not limited to:
- Appointment scheduling and reminders
- Post-visit instructions
- Lab notifications
- Billing and insurance updates
Important Notice Regarding SMS Communications:
By opting in, you acknowledge and understand that standard SMS messaging is not a secure or encrypted method of communication. There is an inherent risk that messages containing information about your medical care may be intercepted and read by unauthorized third parties.
To protect your health information, we have implemented safeguards including the use of a secure text messaging platform that integrates directly with our electronic medical record (EMR) system. This ensures enhanced protection for sensitive communications wherever possible.
However, under the 2013 HIPAA Omnibus Rule, we are required to inform you of the risks involved with the use of unencrypted text messaging for healthcare communication. By choosing to receive SMS communications, you accept these risks and consent to such communications.
If at any time you wish to stop receiving SMS messages, you may opt out by replying “STOP” to any message or contacting us directly at:
Phone: (407) 900-9284
Email: panammed@gmail.com
6. Accessing or Deleting Your Information You may request access to or deletion of your personal information at any time by contacting us at the email or phone number below.
7. Changes to This Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review it regularly.
8. Contact Us: If you have any questions about this Privacy Policy or our practices, please contact us: