Telehealth/Virtual Visits FAQ
What you need to know:
- Telehealth is available for established patients.
- You will need a smartphone, tablet, or computer with a camera and microphone.
- We will send your visit link via text or email before your appointment or you can join from your Myprivia Portal app.
- Most major insurance plans cover telehealth visits the same as in-person visits.
- To book a telehealth visit, book an appointment from our website, call your nearest location or use the patient portal.
Common reasons patients choose telehealth:
- Chronic disease management follow-ups (diabetes, blood pressure, cholesterol)
- Prescription refills and medication questions
- Cold, flu, and mild illness evaluation
- Mental health check-ins
- Post-procedure or post-hospital follow-up